Privacy Policy

Ganesha4u ("we", "our", "us"), a division of Astrology Roots, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. This policy is compliant with applicable Indian laws including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We collect the following categories of personal information:

• Identity Information: Name, date of birth, time of birth, place of birth.
• Contact Information: Email address, phone number.
• Usage Data: Pages visited, time spent, device and browser type, IP address.
• Payment Data: Transaction details processed via secure third-party payment gateways. We do not store card or UPI credentials on our servers.
• Correspondence: Questions, messages, or queries you submit to us.

We use the collected information for the following purposes:

• To provide and personalize astrological reports and consultations.
• To process payments and manage your orders.
• To communicate with you regarding your queries, orders, and service updates.
• To improve our platform, services, and user experience.
• To send promotional communications, if you have opted in.
• To comply with legal obligations under applicable Indian laws.

Birth date, time, and place are classified as sensitive personal data under Indian IT Rules 2011. We collect this information solely for the purpose of generating accurate astrological readings. This data is never sold, rented, or shared with third parties for commercial purposes.

We do not sell or trade your personal information. We may share information only:

• With our expert astrologers, who are bound by confidentiality, to fulfil your service request.
• With trusted third-party service providers (e.g., payment processors, email services) strictly for operational purposes.
• When required by law, court order, or government authority in India.
• To protect the rights, property, or safety of Ganesha4u, our users, or the public.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian laws. You may request deletion of your account and associated data by contacting us at services@ganesha4u.com.

We implement industry-standard security measures including encryption, access controls, and secure server infrastructure to protect your information. However, no method of electronic transmission or storage is 100% secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized use of your account.

Under applicable Indian law and our policy, you have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Withdraw consent for marketing communications at any time.
• Request deletion of your personal data, subject to legal obligations.

To exercise any of these rights, contact us at services@ganesha4u.com.

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may configure your browser to refuse cookies, though some features of our platform may not function correctly as a result.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their individual privacy policies.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly to stay informed about how we protect your data.

If you have any questions or concerns about this Privacy Policy, please contact us: